managing expectations and communication with stakeholders in a remote environment
managing expectations and communication with stakeholders in a remote environment
Effective communication and managing expectations are critical to the success of remote work. In this article, we will discuss strategies for managing expectations and communication with stakeholders in a remote environment, with reference to APA sources.
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Set clear expectations and goals
Clear expectations and goals help remote workers understand what is expected of them, allowing them to stay focused and productive (Harvest, 2021). Setting specific, measurable, attainable, relevant, and time-bound (SMART) goals can help remote workers stay on track and meet the expectations of stakeholders (Toggl, 2019).
- Regular communication with stakeholders
Regular communication with stakeholders is essential for maintaining open lines of communication and avoiding misunderstandings (Cleveland Clinic, 2021). Remote workers should set regular check-ins with stakeholders to provide updates, receive feedback, and discuss any concerns (Harvest, 2021).
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Use technology to enhance communication
Technology can play a significant role in enhancing communication and managing expectations in a remote environment (Cleveland Clinic, 2021). Remote workers can use video conferencing, instant messaging, and project management tools to communicate effectively with stakeholders (Harvest, 2021).
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Document agreements and decisions
Keeping a record of agreements and decisions helps to ensure that all stakeholders are aware of the expectations and goals for a project or task (Toggl, 2019). Documentation can help resolve misunderstandings and ensure that all stakeholders are on the same page (Harvest, 2021).
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Provide regular feedback
Providing regular feedback is crucial for maintaining clear expectations and goals in a remote environment (Cleveland Clinic, 2021). Remote workers should receive feedback from stakeholders to ensure they are meeting expectations and making progress towards their goals (Harvest, 2021).
In conclusion, managing expectations and communication with stakeholders in a remote environment requires clear expectations, regular communication, and the use of technology. By implementing these strategies, remote workers can improve their performance, achieve their goals, and maintain positive relationships with stakeholders.
References:
Cleveland Clinic. (2021). Tips for maximizing productivity while working from home. Cleveland Clinic. Retrieved from https://health.clevelandclinic.org/tips-for-maximizing-productivity-while-working-from-home/
Harvest. (2021). The remote work handbook. Harvest.com. Retrieved from https://www.getharvest.com/resources/remote-work-handbook
Toggl. (2019). Managing remote teams: Best practices and tips. Toggl.com. Retrieved from https://toggl.com/remote-teams-best-practices-tips/